Privacy Policy

Last updated: May 5, 2025

At Dr. Robert Carl, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our content, or make a purchase.

1. Who We Are

We are an online business providing digital products such as eBooks, courses, guided meditations, and newsletters to help individuals reduce anxiety and improve emotional well-being.

Website: https://drrobertcarl.com
Contact: [email protected]

2. What Data We Collect

We may collect the following types of personal data:

  • Name and email address (via forms, purchases, newsletter opt-ins)
  • Billing details (for purchases, via secure third-party platforms like Hotmart)
  • IP address and browser/device info (for analytics and security)
  • Usage data (pages visited, time on site, interactions)
  • Quiz responses (for personalization and product recommendations)

3. How We Collect Your Data

We collect data through:

  • Forms you fill out (contact forms, quiz, checkout)
  • Purchases made via Hotmart
  • Analytics tools like Google Analytics, Meta Pixel
  • Newsletter sign-ups (via email service providers)
  • Cookies and similar tracking technologies

4. Why We Collect Your Data

We use your information to:

  • Provide and deliver digital products
  • Send newsletters and updates (with your consent)
  • Analyze traffic and improve user experience
  • Personalize content and product recommendations
  • Comply with legal and financial regulations

5. Legal Basis for Processing

Depending on your location, we process your data under the following bases:

  • Consent (newsletter, cookie tracking)
  • Contract (purchases and support)
  • Legal obligation (tax records)
  • Legitimate interest (site optimization and security)

6. Cookies and Tracking

We use cookies to:

  • Remember your preferences
  • Improve page performance
  • Track marketing conversions

You can manage cookie preferences in our Cookie Policy and via your browser settings.

7. Third-Party Services We Use

We may share limited data with trusted third parties:

  • Hotmart – Payment processing
  • Meta (Facebook) – Ad tracking and conversion
  • Google Analytics / Ads – Behavior analytics and marketing
  • ActiveCampaign or similar – Email communication
  • Cloudflare – Security and performance

These providers are GDPR-compliant and use secure data handling practices.

8. How We Store and Protect Your Data

Your data is stored securely with encrypted protocols, secure servers, and access control.

We retain your data only as long as necessary:

  • Newsletter: until unsubscribed
  • Purchases: for up to 7 years (legal requirement)
  • Analytics: anonymized after 26 months

9. Your Rights (EU, UK, Brazil, US Residents)

You have the right to:

  • Access or correct your data
  • Request deletion (when legally applicable)
  • Withdraw consent at any time
  • File a complaint with a data authority (e.g., CNIL, ICO, ANPD)

To request any of the above, email us at: [email protected]

10. Children’s Privacy

Our website and products are not intended for children under 16. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified via this page. Please check back periodically.

12. Contact

If you have questions about this policy or how we use your data:

Email: [email protected]
Website: https://drrobertcarl.com